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Austrian vs KLM

Austrian scores 8.3/10 against KLM at 7.5/10 on seat, screens, lounge and fare.

By Jon Miksis · cabin data verified · fares for travel November 8–14, 2026

Best product each one flies

Scored on what can be verified. Service, food and ground recovery are absent deliberately: they need someone in the seat, and they live in the reviews rather than here.

One caveat on the Value line, stated rather than buried: Value is computed from business fares, and a carrier with too few of them does not get a Value score at all. Where you see a dash, we have fewer than three priced business routes for that airline and did not want to invent a figure from one or two — so its product score is the mean of three dimensions rather than four, and it is not directly comparable to a score built on hundreds of fares. The airlines with the most fares behind them are named on the business-class ranking.

Austrian

787-9

Seat
8/10
IFE
8/10
Lounge & bags
10/10
Value
7/10
Product score
8.3/10

KLM

787-9 / 787-10 / 777 (World Business Class)

Seat
10/10
IFE
8/10
Lounge & bags
10/10
Value
2/10
Product score
7.5/10

Dimension by dimension

  • Seat: KLM

    8/10 on the 787-9 against 10/10 on the 787-9 / 787-10 / 777 (World Business Class).

  • IFE: level

    Screens, connectivity and power: 8/10 against 8/10.

  • Lounge & bags: level

    What the fare includes before you board: 10/10 against 10/10.

  • Value: Austrian

    Median premium over the cheapest carrier on the same route: 7/10 against 2/10.

Where both were priced on the same dates

Every fare is November 8–14, 2026, so a difference between two rows is a difference between two airlines and nothing else. These are economy fares, while the cabin scores above describe the business product — read them as how each airline prices against its competitors, not as what its business seat costs.

RouteCabinAustrianKLMCheaper
BOS → KRKeconomy$670$734Austrian by $64
BOS → NCEeconomy$766$797Austrian by $31
IAD → KRKeconomy$799$1277Austrian by $478
BOS → PRGeconomy$866$931Austrian by $65
IAD → BUDeconomy$873$1194Austrian by $321
BOS → BUDeconomy$874$940Austrian by $66
IAD → PRGeconomy$909$989Austrian by $80
BOS → BEReconomy$920$958Austrian by $38
IAD → BEReconomy$934$974Austrian by $40
IAD → HAMeconomy$938$1356Austrian by $418
BOS → AMSbusiness$4468$11781Austrian by $7313
BOS → PRGbusiness$5294$7391Austrian by $2097
BOS → HAMbusiness$5348$8927Austrian by $3579
IAD → CPHbusiness$5667$5842Austrian by $175
IAD → ARNbusiness$5978$7378Austrian by $1400
IAD → VCEbusiness$5993$14405Austrian by $8412
IAD → PRGbusiness$5996$10231Austrian by $4235
BOS → BUDbusiness$5998$10690Austrian by $4692
IAD → BUDbusiness$6005$10140Austrian by $4135
IAD → BERbusiness$6048$10937Austrian by $4889
IAD → KRKbusiness$6402$10213Austrian by $3811
IAD → HAMbusiness$6851$10193Austrian by $3342
BOS → KRKbusiness$10023$10112Austrian by $89

What happens if the aircraft swaps

Both carriers are paying-the-same-fare-either-way propositions on some frames. The worst product each one flies:

Austrian

777-200ER

Seat
5/10
IFE
8/10
Lounge & bags
10/10
Value
7/10
Product score
7.5/10

KLM

A330-200 / A330-300

Seat
5/10
IFE
8/10
Lounge & bags
10/10
Value
2/10
Product score
6.3/10

Austrian: Thompson Vantage in alternating 1-2-1 and 2-2-2 rows. Recorded as no direct aisle access because the field means every seat, and here it is row-dependent.

KLM: 2-2-2 lie-flat: the window seat requires stepping over a neighbor.

Common questions

Is Austrian or KLM better to Europe?
Austrian scores 8.3/10 against KLM at 7.5/10 on seat, screens, lounge and fare. On the four dimensions we can verify, Austrian wins 1 and KLM wins 1. Service and food are not scored here because they cannot be read off a spec sheet.
Which is cheaper, Austrian or KLM?
On the 23 routes where both were priced for the same week (November 8–14, 2026), Austrian was cheaper on 23 and KLM on 0. Every pair of fares is the same departure and return date in the same cabin, so the difference is the airline rather than the dates or the cabin.
Does the aircraft change the answer?
Yes. Austrian scores 8/10 on the 787-9 and 5/10 on the 777-200ER. KLM scores 10/10 on the 787-9 / 787-10 / 777 (World Business Class) and 5/10 on the A330-200 / A330-300. Check the equipment on your date before deciding.
Has Jon flown either of these?
Neither, so this page is product facts and fares only. Any review we publish of either will be labeled Researched until that changes.

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